Frequently Asked Questions
Questions people ask
We operate across the UK, with local experts in major cities and towns to offer personalised, location-specific service.
Simply contact us via our website or phone. We’ll schedule a free valuation and walk you through the listing process.
Yes, we provide comprehensive property management, including tenant sourcing, rent collection, maintenance coordination, and compliance checks.
Our valuations are based on current market data, local demand, and comparable properties — all assessed by experienced professionals.
We believe in transparency. All fees will be clearly outlined in your service agreement, with no hidden costs
Absolutely. We partner with trusted mortgage advisors who can help you find the right financing options for your needs.
Question about renting
You can apply directly through our website or contact our lettings team. We’ll guide you through the viewing, referencing, and application process step by step.
Typically, you’ll need photo ID, proof of income or employment, recent bank statements, and a reference from a previous landlord if applicable
Yes, a security deposit is required for most rentals. We protect all deposits in a government-approved tenancy deposit scheme (TDP), in line with UK regulations.
Unless stated otherwise, rent usually covers only the property itself. Utilities, council tax, internet, and other bills are typically the tenant’s responsibility.
If the property is managed by Global Keys Properties, simply report the issue through our maintenance portal or contact our lettings support team. We’ll ensure it’s handled promptly.